Nondiscrimination and Accessibility Notice

Ability Care Partners complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ability Care Partners does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.  Ability Care Partners provides (at all locations):

  • Appropriate accommodations for people with disabilities in a timely manner and free of charge, when they are needed to perform services. Appropriate accommodations include assistive devices and services, qualified sign language ang qualified language interpreters and information in alternate formats (large print, audio, accessible electronic formats, other formats)
  • Timely language assistance services for people with limited English proficiency (LEP) and sign language free of charge, when they are needed to perform services. Language assistance services include translated documents, sign language and oral language interpretation.

If you need these services, please contact Ability Care Partners operations staff.

If you believe that Ability Care Partners has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Ability Care Partners Policy Official by:

  • Mail:
    1650 West End Blvd. Suite 100, St. Louis Park, MN 55416
  • Phone: 612-868-3270
  • Fax: 612-395-5593
  • Email: staff@abilitycare.com

 

If you need help filing a grievance, the Ability Care Partners Policy Official is available to help you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

  • Mail:
    U.S. Department of Health and Human Services

200 Independence Avenue,
SW Room 509F, HHH
Building Washington, D.C. 20201

  • Phone: 1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available online: http://www.hhs.gov/ocr/office/file/index.html